Smart Property · Mail collection
Smart Mailbox
Notify residents when mail arrives and let them open their mailbox with a QR code or Octopus card.
Discuss your mailbox setup
Make everyday mail collection clear
Know when mail arrives
Received-mail notifications let residents know there is mail to collect.
Open with a QR code
Residents can use a QR code to open their mailbox.
Use an Octopus card
Octopus provides another supported way to open the mailbox.
Two ways to collect mail
QR code collection
After receiving a mail notification, the resident uses a QR code to open their mailbox.
Octopus collection
Residents can use an Octopus card to open their mailbox when collecting mail.
From mail arrival to collection
Mail arrives
Mail is received at the mailbox.
Notify the resident
The resident receives a notification that mail is waiting.
Open the mailbox
The resident uses a QR code or Octopus card to collect the mail.
Plan your setup
Mailbox equipment
Share the existing mailbox layout and equipment for assessment.
Collection methods
Discuss QR code and Octopus access for your residents.
Notification requirements
Describe the resident notification setup to be considered in the project.
Common questions
How do residents open the mailbox?
Smart Mailbox supports opening with a QR code or Octopus card.
Are residents notified when mail arrives?
Yes. Received-mail notifications tell residents there is mail to collect.
Can existing mailboxes be used?
The existing mailbox equipment and layout need assessment before the project scope is confirmed.
What should we prepare for planning?
Provide the mailbox layout, equipment details and requirements for resident access and mail notifications.
Discuss your mailbox setup
Tell us about your mailboxes and how residents collect their mail.
Discuss your mailbox setup