Smart Property · Resident enquiries
AI Chatbot for Property Enquiries
Answer routine property enquiries in the resident app, using uploaded building information with multilingual support, 24/7.
Discuss your resident enquiry setup
Help residents find everyday building information
Routine answers around the clock
Residents can ask everyday property questions through the app, 24 hours a day.
Use property reference materials
Uploaded notices, maintenance records and handbooks provide reference material for responses.
Support multiple languages
Residents can ask about facilities, policies, maintenance and service notices in multiple languages.
Everyday enquiries in the property app
Building information
Residents ask about facility locations or building policies, with answers based on uploaded property materials.
Maintenance and notices
The chatbot draws on supplied materials to answer questions about maintenance schedules and service notices.
From property documents to resident answers
Prepare the materials
Gather property notices, handbooks and maintenance records.
Upload the references
Provide these materials as the chatbot's reference information.
Answer resident enquiries
Residents ask through the property app and receive responses based on the uploaded material.
Plan your setup
Reference documents
Identify the notices, handbooks and maintenance records to provide.
Enquiry topics and languages
List the routine questions and languages your residents need.
App requirements
Share the property app setup and requirements for including the chatbot.
Common questions
What can residents ask about?
Supported routine topics include facility locations, building policies, maintenance schedules and service notices.
Which materials does the chatbot use?
It uses uploaded property notices, maintenance records and handbooks as reference information.
Can residents ask questions outside office hours?
Yes. Routine property enquiries are supported through the app 24/7, with multilingual responses.
Can the chatbot make facility bookings?
The supported chatbot scope covers information and routine enquiries. Facility booking is a separate module and is not presented as a chatbot function.
Discuss your resident enquiry setup
Tell us which questions residents ask and which property materials are available.
Discuss your resident enquiry setup